Web Development Service Version V1 01-09-2024
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Terms and Conditions
- These Special Conditions, together with the order form and the General Conditions of Contract for the provision of services to DIGITAL SEO S.COOP. clients (hereinafter, "Digital SEO") are accessible at https://digitalseo.coop/legal/condiciones-generales-de-contratacion (hereinafter, the "GCC"), constitute the contract (hereinafter, "the Contract") between DIGITAL SEO S.COOP. and the Client, for the provision of the WEB Development Service (hereinafter, the "Service"), with the characteristics and conditions set forth below.
- By signing or accepting the Order Form, the Customer fully and unreservedly accepts these Special Terms and Conditions and the General Terms and Conditions, which can be accessed through the e-mail address indicated in the previous paragraph.
- This Service can be marketed individually or together with other services.
- To contract a Digital SEO quotation offered through our platform, Customer Portal (Holded) must follow the phases of the process indicated therein: (i) access the customer portal provided by email, (ii) check the quotation summary, (iii) review the applicable General, Particular and Promotional Conditions, (iv) provide the billing information, (v) provide the payment information, (vi) accept the quotation.
- To contract through Digital SEO's online store the services offered in that channel, you must follow the phases of the process indicated therein: (i) choose the desired services, (ii) check the purchase summary, (iii) fill in the requested customer and billing information, (iv) provide the payment information, (v) accept the applicable General, Particular and Promotional Conditions and (vi) accept the purchase conditions.
- Upon receipt of the Order Form, Digital SEO will immediately send to the Client the confirmation of the order placed to the e-mail address provided, attaching a PDF copy of the Order Form.
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Object
- The present Conditions, without prejudice to the provisions of paragraph 1, regulate the commercialization of the Service, offering the Customer various types of pages with differentiated services:
- WordPress Web Development
- Self-managed website development with the latest version of WordPress.
- Creation of 3 personalized pages: Exclusive custom design (Home, contact, about us, etc).
- Creation of 3 landing Services: Exclusive custom design, with reviews, contact form, etc.
- Custom blog creation and configuration with custom design with 5 SEO posts.
- Custom favicon design for browsers, tablets and smartphones.
- We use images, illustrations, icons and stickers for professional use with their respective licenses.
- Contact forms adapted to the RGPD: Configuration with redirection to professional emails and autoresponder. Includes the configuration of email signatures in HTML with company logo and legal tagline in accordance with the RGPD. Implementation of anti-spam security measures.
- Implementation of Privacy Policy, Legal Notice and Cookie Policy, including cookie audit, in 2 layers (banner and cookie page), in compliance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (Privacy and Electronic Communications).
- Implementation of One Click Accessibility to improve website accessibility.
- Creation of accessibility and usability policy page, as well as web sustainability.
- Chat button integration for WhatsApp.
- Integration of social networks.
- Google reviews integrated in the landings or services.
- Premium social media buttons for users to share blog content on social networks, with counter. With detailed statistics.
- Implementation of security measures in WordPress.
- Basic Website Optimization (WPO): Improved loading speed and website performance. Responsive design to ensure compatibility with mobile devices.
- Creation of Robots.txt file and Sitemap in XML for search engines and sitemap complying with the 3 clicks rule.
- Creation and configuration of 404 error page.
- Server configuration and Email configuration in the CPanel of the server or hosting.
- Search Engine Optimization (SEO): Improvement of web architecture and SEO on page optimization. Schema implementation for Google Maps location.
- Submission and configuration in Search Engines: Microsoft Bing and Google.
- Registration and configuration in Google Analytics and Google Tag Manager.
- Functional testing: Exhaustive testing of all website functionalities.
- Official launch of the website. Monitoring of the launch to ensure that everything runs smoothly.
- Professional WordPress Blog Development
- Blog development with 10 SEO posts, self-manageable with the latest version of WordPress.
- Category, search and tag page customization.
- Home page configuration.
- Custom favicon design for browsers, tablets and smartphones.
- We use images, illustrations, icons and stickers for professional use with their respective licenses.
- Contact forms adapted to the RGPD: Configuration with redirection to professional emails and autoresponder. Includes the configuration of email signatures in HTML with company logo and legal tagline in accordance with the RGPD. Implementation of anti-spam security measures.
- Implementation of Privacy Policy, Legal Notice and Cookie Policy, including 2-layer cookie audit (banner and cookie page), in compliance with the General Data Protection Regulation (GDPR) and ePrivacy Directive (Privacy and Electronic Communications).
- Implementation of One Click Accessibility to improve website accessibility.
- Creation of accessibility and usability policy page, as well as web sustainability.
- Chat button integration for WhatsApp.
- Integration of social networks.
- Premium social media buttons for users to share blog content on social networks, with counter. With detailed statistics.
- Implementation of security measures in WordPress.
- Basic Website Optimization (WPO): Improved loading speed and website performance. Responsive design to ensure compatibility with mobile devices.
- Creation of Robots.txt file and Sitemap in XML for search engines and sitemap complying with the 3 clicks rule.
- Creation and configuration of 404 error page.
- Integration with Prestashop online store
- Server configuration and Email configuration in the CPanel of the server or hosting.
- Search Engine Optimization (SEO): Improvement of web architecture and SEO on page optimization. Schema implementation for Google Maps location.
- Submission and configuration in Search Engines: Microsoft Bing and Google.
- Registration and configuration in Google Analytics and Google Tag Manager.
- Mailchimp account creation and configuration for mailing or email marketing.
- Configuration of the e-mail subscription form in compliance with the RGPD.
- Functional testing: Exhaustive testing of all website functionalities.
- Official launch of the website. Monitoring of the launch to ensure that everything runs smoothly.
- WordPress options:
- Creation of projects, portfolio and/or company team, with filters by categories, detailed descriptions, and galleries.
- Creation and configuration of Mailchimp account for mailing or email marketing integrated with email subscription form in compliance with the RGPD.
- Reservation or appointment system. Integration of online booking or appointment scheduling tool for services that require booking, improving organization and availability.
- Live chat or support integration for real-time support to improve customer service and increase conversions.
- Members area or exclusive content. Restricted area for registered users where they can access premium content, courses, webinars, etc.
- Maps and geolocation: Integration of interactive maps, useful for local businesses with multiple locations.
- Online store, for the direct sale of services, with payment gateways.
- Independent languages with their own url.
- PrestaShop online store development
- Self-managed online store development with the latest version of PrestaShop.
- Professional design premium template.
- 50 products with their corresponding photos or logos and descriptions, optimized for SEO.
- 10 Categories, Manufacturers, Suppliers, Attributes: Color, Sizes, etc.
- Internal pages with static content (text, images, links, etc.) with products or services or information related to your activity and SEO configuration of all contents.
- Favicon design for browsers, tablets and smartphones.
- Home page configuration with slider, offers, news and best sellers, categories with products on the home page.
- Web pages compatible with Smartphones/Responsive web design (RWD).
- Contact forms with redirection to your personal or professional email.
- Email subscription form for newsletter.
- Links to corporate social networks.
- Order notifications from PrestaShop.
- We use images, illustrations, icons and stickers for professional use with their respective licenses.
- Configuration of carriers for 4 zones (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla) and shipping costs with transport agency.
- Configuration of payment systems: Bank transfer, cash on delivery, check, Paypal, visa or mastercard, Bizum and possibility of deferred payment.
- Creation and configuration of Paypal or Stripe account.
- Configuration of discount coupons.
- Server configuration and Email configuration in the CPanel of the server or hosting.
- Installation and configuration of basic Whatsapp module. Whatsapp button for desktop and mobile with direct chat.
- Adaptation to the European Data Protection Regulation RGPD/GDPR in contact forms and Newsletter form.
- Privacy Policy and Legal Notice page templates.
- Implementation of Privacy Policy, Legal Notice and Cookie Policy, including 2-layer cookie audit (banner and cookie page), in compliance with the General Data Protection Regulation (GDPR) and ePrivacy Directive (Privacy and Electronic Communications).
- Page templates Conditions of purchase, warranties and returns for the sale of online products and services. We provide a template to fill in, we advise the Customer Data Protection company to review it.
- Web Accessibility and Usability Policy and Accessibility and Usability Policy page.
- FAQ, questions and answers page.
- Submission and configuration in Search Engines: Microsoft Bing and Google.
- Registration and configuration in Google Analytics and Google Tag Manager.
- Functional testing: Exhaustive testing of all website functionalities.
- Official launch of the website. Monitoring of the launch to ensure that everything runs smoothly.
- Prestashop options:
- Google Merchant Center SEO LOCAL. Registration and configuration of Google Merchant Center. Feed Optimization in Google Merchant Center. Set up free Google product cards. Activation of customer reviews. Ean codes required on products.
- Page Cache & WebP Image - Google Insights & GTmetrix. Installation and configuration. Comprehensive tool: maximizes speed, leverages server resources and improves SEO with innovative caching solutions, image and database optimization, HTML/CSS/JavaScript and GZIP minimization.
- Advanced SEO. Installation and configuration of PrestaShop's all-in-one SEO expert module, updated with the latest Google SEO algorithms, GPT Chat integration, URL redirection, sitemaps, etc.
- Abandoned cart reminder: Increase sales conversion rate by 50%, automatic email and remarketing tool to recover lost shopping carts and retain existing customers.
- Mailchimp account creation and configuration for mailing or email marketing.
- Translation of all pages, products, brands, attributes, etc. Configuration of countries, provinces, shipping costs and various types of shipping.
- Development of Online Academy of WordPress courses:
- LMS Platform: Configuration and customization of the LMS platform for the management of online courses. The package includes the creation of 1 course, with a maximum of 10 lessons per course.
- Online Store: Implementation of WooCommerce to manage the sale of courses. It will include the configuration of 1 Stripe or PayPal payment gateway.
- Integration of Online Store and training platform. Synchronization of WooCommerce with the LMS platform for proper management of sales and access to courses.
- Customization of custom design in the academy and online store:
- Academy pages: Home page, course catalog, individual course page.
- Online store pages: Home page, product page (course), cart, checkout, user account, and thank you page.
- Memberships and subscriptions: Configuration of up to 3 types of recurring subscriptions or memberships for course access.
- GDPR compliance: Initial configuration of cookies and privacy policies to ensure compliance with data protection regulations (GDPR).
- SEO Optimization: Basic SEO configuration to optimize the content and the online store in search engines.
- Additional online academy options:
- Marketing Automation (Mailchimp): Mailchimp connection with WooCommerce to manage mailing lists and send automatic emails to students. Includes setup of an automated campaign for course completion and a campaign for abandoned cart recovery.
- Certificates of Completion: Creation of a customized certificate template for students upon course completion.
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Content and materials
- Provision of content and access: The Client agrees to provide all content necessary for the development of the web project, including but not limited to text, images, logos, and any other material deemed essential for the proper implementation of the website. All materials must be delivered in digital formats and within a maximum of 3 business days from the request by Digital SEO.
- Consequences of delayed delivery of materials or access:
- Delay of up to 7 days: If the Client takes more than 3 days, but less than 7 business days to provide the necessary materials or access, Digital SEO will automatically extend the project delivery time by an additional week for each week of delay.
- Delay of more than 14 days: If the delay in delivery of materials or access exceeds 14 business days, Digital SEO reserves the right to postpone the start of the project until all necessary elements are received. The new start date and revised project schedule will be mutually agreed between Digital SEO and the Client, without any increase in the project price.
- Rescheduling and agenda: These accesses must be delivered to Digital SEO at the beginning of the project or within a maximum of 3 days after the request. The delay in the provision of these accesses could affect the project delivery deadlines, without implying any responsibility for Digital SEO.
- Client's Liability: Client acknowledges that any delays in the delivery of necessary materials or access may affect the project completion date and that Digital SEO will not be responsible for any such delays.
- Project Reviews: A maximum of 2 reviews of the website design and development will be included prior to final approval. These revisions are intended to adjust and refine the work based on the Client's comments. Any additional review requests outside of those agreed upon will be subject to an additional cost, which will be previously communicated to the Client.
- Acceptance of materials and revisions: The Client shall review and approve the materials and content developed in each phase of the project. Lack of response or approval by the Client within 3 days of delivery of the review will be considered tacit acceptance, and the project will proceed as scheduled.
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Deadlines for execution
- Start of the project: The project will start on a date agreed between the parties once the first payment and all the necessary materials have been received.
- Project duration: The development of the web site has an estimated duration of 5 weeks, provided that the Client meets the deadlines for delivery of materials.
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Price and payment
- As consideration for the contracted services, the Client will pay the agreed price, being this amount increased with the applicable taxes at all times. Digital SEO may issue electronic invoices for all types of contracts. The price and means of payment will appear in the Order Form.
- The Client agrees to make the payments for the Web Development service 50% upon acceptance of the order or quotation and 40% upon completion of the project, before the opening of the website and 10% a week after verifying that everything works as agreed.
- Offers or promotions shall be subject to the provisions of their specific conditions.
- The optional services, depending on their nature and conditions, may be either a one-time fee or under subscription, the price of which will be detailed in the Order Form.
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Intellectual Property
- Client's Rights: All intellectual property rights to the design, including text, images, icons, and other visual elements created specifically for the project, will belong to the Client upon full payment.
- Exceptions: Plugins or modules, themes or templates, and other software components used shall be subject to third-party licenses for use as specified in the General Terms and Conditions.
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Customer Obligations
- Collaboration: The Client agrees to actively collaborate by providing information and materials within the agreed deadlines.
- Responsibility for content: The Client shall be solely responsible for the legality and accuracy of the content provided for the development of the website.
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Maintenance and support
- Initial support: Digital SEO will provide free technical support for the first 30 days after project delivery.
- Additional maintenance: Any subsequent maintenance service will be contracted and billed according to the current rates.
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Modifications and cancellations
- Modifications: Any modifications to the original scope of the project will be subject to revision of the budget and delivery schedules.
- Cancellations: In case of cancellation of the project by the Client, the provisions of the GTC will be followed.
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Confidentiality and data protection
- Both parties agree to maintain the confidentiality of the information exchanged during the execution of this contract, in accordance with the provisions of the GTC(https://digitalseo.coop/legal/condiciones-generales-de-contratacion ) and the current regulations on data protection.
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Warranty
- Performance Guarantee: Digital SEO guarantees the substantial performance of the website in accordance with the functional design accepted by the Client for a period of 90 days from the date of final delivery. During this warranty period, Digital SEO undertakes to correct, free of charge, any anomaly or error reported by the Client, provided that the source code of the website remains intact and unmodified by the Client or unauthorized third parties.
- Guarantee of ethical SEO practices: Digital SEO ensures that all techniques used for search engine optimization and positioning are in accordance with ethical and legal practices in the industry. At no time will illegal techniques such as backdoors, content duplication, link farms, cloaking, or other similar practices that could lead to penalties for the Client by search engines be used.
- Guarantee of visual materials: All images, photographs, or icons used on the website will be acquired from professional image banks with their respective licenses for commercial use or will be self-created using original software. Digital SEO guarantees that these resources are free of unauthorized copyrights and are legal for use in the Client's project.
- Third-party modules and add-ons: The modules, add-ons, or any third-party software used in the development of the website will be purchased with their corresponding user licenses. Warranty, support and updates of these modules will be subject to the policies of each individual vendor. Digital SEO ensures that all modules used are original and free of malware, but will not be responsible for the functionality, support or updates of these, beyond the 90-day warranty period.
- Limitations of Warranty: This warranty does not cover errors or problems that arise as a result of modifications made by the Client or third parties, misuse of the website, or damage caused by external factors beyond Digital SEO's control. In addition, any additional work necessary to correct these problems will be quoted and billed separately.
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Domain and hosting services
- No Domain Sales or Hosting: Digital SEO does not offer domain sales or hosting services. However, we are available to advise the Client in the selection and purchase of a suitable domain, which is consistent with the objectives of the project and favors its positioning in search engines.
- Domain Purchase Advice: As part of our web development services, Digital SEO will provide recommendations on the choice of a domain name that can help position the Client's company effectively in its industry. This advice will include considerations on the relevance of the name, the availability of the domain, and its potential impact on SEO.
- Customer Responsibility: The Client will be ultimately responsible for the purchase, registration and renewal of the domain and web hosting. Digital SEO will not be responsible for any problems that may arise related to the management of the domain or hosting, once the recommendation has been made.
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Quotations and accompanying documentation
- Budget generation. The budgets for the Web Development service can be generated and formalized in two ways:
- Generation through the Customer Portal (Holded): The Customer may receive and accept a detailed quotation sent through the Customer Portal platform, following the steps indicated in said platform.
- Online Purchase through the online store: The Client will be able to generate and accept the quotation through the Digital SEO online store. This process will include the review and acceptance of the applicable General and Particular Conditions.
- Documents attached. The following documents shall be attached to this particular conditions contract:
- Quote Document Generated in the Customer Portal: Detailed document sent and accepted through the Customer Portal, which includes the specific terms of the contracted service.
- Quote Document Generated in the online store: Document that contains all the details of the purchase and acceptance made online, including the products, services contracted, and the applicable terms.
- Acceptance of the quotation: Acceptance of the quotation, either through the Customer Portal (Holded) or in the online store, implies the Customer's full conformity with the terms and conditions detailed in this contract and in the GTC.
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- Budget generation. The budgets for the Web Development service can be generated and formalized in two ways: