Privacy Policy

We comply with the RGPD, General Data Protection Regulation.

PRIVACY POLICY OF THE WEBSITE "www.digitalseo.coop".

Digital SEO is particularly sensitive to the protection of personal data of the Users of the Website services and we take it very seriously. Digital SEO then informs of its Privacy Policy applied to personal data, which are collected on the website, in order to decide, freely and voluntarily, if they wish to provide the requested information. The use of the website does not imply that the user must provide any information regarding their identity, not being able to be associated with a specific user by the company. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set forth in the aforementioned regulation.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

RESPONSIBLE FOR THE TREATMENT of your data is: DIGITAL SEO S.COOP.

Domain name: www.digitalseo.coop

Trade name: Digital SEO

VAT NUMBER: F70739594

Registered Office: C/ Alcalde Pascual Sánchez, 51, Torre Pacheco 30700, Murcia

Phone: +34 692 734 512

Email: info@digitalseo.coop

DIGITAL SEO S.COOP. as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and the free movement of such data and other current legislation on the protection of personal data, and by Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to ensure and protect the confidentiality, integrity and availability of the data entered.

DIGITAL SEO S.COOP. reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices, or interests of the entity. Any modification in it will be announced with due notice, so that you are fully aware of its contents. Previously, users are informed that in no case through this website is carried out the contracting of services, which is merely informative of the services and rates of Digital SEO, such contracting being carried out through other means of contact or in person.

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to treat some data or others. In general, such data will be, depending on the case, the following:

Your identification data (For example: Your first name, last name, language, country from which you are interacting with us, contact details, etc.)
Commercial information if you are subscribed to our newsletter.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the web, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please note that if you choose not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.

FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

To manage and respond to requests for information, questions or suggestions on our website. We only process personal data that are strictly necessary for your request or request for information, questions, suggestions related to our activity or website.
To respond to requests or requests made through the various means incorporated into our website. We only process personal data that is strictly necessary to manage your request for quotations or further information related to our activity.
For marketing purposes. As long as you subscribe to our Newsletter, your personal data will be used for the periodic sending of company newsletters. You must remember that you can unsubscribe from the Newsletter at any time, quickly and easily, and at no cost by contacting Digital SEO. at the following e-mail address info@digitalseo.coop.
For accounting, fiscal or administrative purposes. The purpose of the treatment is to manage the billing and accounting of our services.
Usability and quality analysis to improve our services (Cookies). If you access our Platform, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand how users interact with our Platform and thus be able to make improvements to it. Likewise, sometimes we carry out actions and quality surveys to know the degree of satisfaction of our customers and users and detect those areas in which we can improve.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal basis for the processing of data is the consent given by the data subject for one or more specific purposes, as stated in Article 6.1. a) of the General Regulation on the Protection of Personal Data, without prejudice to other bases of legitimacy of the processing provided for in the GDPR that may be applicable. Article 6.1.b), which refers to the existence of a pre-contractual or contractual obligation between DIGITAL SEO S.COOP. and the user, by virtue of which DIGITAL SEO S.COOP. needs to process certain customer data in order to provide the service contracted by the user through the corresponding channel (in person or by telephone). DIGITAL SEO S.COOP. may also process personal data for marketing purposes on the basis of the legitimate interest of the data controller referred to in Article 6.1 f) of the RGPD.

DIGITAL SEO S.COOP. will request at the time of marking the corresponding box when collecting your data in any of the forms on this website.

Failure to provide the requested personal data or not accepting this data protection policy means the impossibility to subscribe, register, receive information or purchase the products and services of Digital SEO.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, tax, accounting and labor obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties.

The legal basis that allows us to process your personal data also depends on the purpose for which we process them, so we will find different legal bases under the following purposes:

Attention to requests for information. The legal basis for the processing of your data is the informed consent to respond to queries raised through the website, which implies acceptance of these conditions by the person concerned.
Marketing. The legitimate basis for processing your data for marketing purposes is the consent you provide.
Usability and quality analysis (Cookies). User consent for the implementation of Cookies.

HOW LONG WILL WE KEEP YOUR DATA?

Your data will be kept for the time necessary to comply with the relevant legal obligations (tax, accounting and administrative obligations) or for the duration of the business relationship with us, understood as the provision of services or products you have requested, the management of your requests and queries, or participation in courses, competitions, events or activities organized by our company. In the event that you exercise your right of deletion, cancellation or opposition, or limitation of processing, your data will be blocked and subsequently securely deleted, unless the applicable regulations require us to retain them for a specified period of time. We will also keep certain personal identification and traffic data for a period of 2 years in case it is required by the Courts or to initiate internal actions arising from the misuse of the website. This data may be anonymized to avoid identification. You will not be subject to decisions based on automated processing that produce effects on your data.

Request for information We will process your data for as long as necessary to fulfill your request or inquiry and thereafter 1 year.
Marketing We will treat your data until you unsubscribe or cancel your subscription to the Newsletter.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Digital SEO does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial proceeding, legal obligation or prior consent of the user. Nor will international transfers of your personal data without your prior consent without prejudice to block or cancel your account if there may be indications of the commission of any crime by the user. The information provided will be only that which the provider has at this time. In order to fulfill the purposes indicated in this Privacy Policy, in some occasions, it is necessary that we give access to your personal data to third parties that support us in the services that we offer you and that we detail below:

To provide you with the service you have requested, such as putting you in touch with a service provider.
To work with technology service providers who help us improve our services.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

You may exercise them at no cost by sending us an e-mail to our address info@digitalseo.coop, simply indicating the reason for your request and the right you wish to exercise. If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or legal basis on the basis of which we process your data, you have the right to:

Ask us for access to the information we have about you.
Ask us to rectify the data already in our possession. Please note that by actively providing us with your personal information by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it.
Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to keep it longer than necessary when you may need it. If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.
Right to data portability. Allows you to obtain a copy of your personal data in a format that you can use with other service providers.
Moreover, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to file a complaint with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.

SOCIAL NETWORKS

Digital SEO has profiles on the main social networks on the Internet (Google MyBusiness, Google Maps, Facebook, Twitter, Youtube, Instagram, TikTok, LinkedIn, etc...), recognizing itself in all cases Responsible for the processing of the data of its followers, fans, subscribers, commentators and other user profiles (hereinafter, followers) published by Digital SEO.

The use of social networks may involve an international transfer of data for the provision of the service. This communication is made on the basis of the adoption by the social network of standard contractual clauses, in accordance with Decision 2010/87 of the European Commission. Likewise, we inform you that at any time you, as a user, can stop following or being a friend of Digital SEO.

As a User, you must respect the rights of third parties, especially privacy and data protection, as well as intellectual and industrial property regulations, in all information published through these media. The publication of information that in any way violates morality, public order, fundamental rights, public freedoms, with special attention to the honor, privacy or image of third parties and, in general, against human rights is prohibited. The user shall be solely responsible for the information he/she publishes.

The treatment that we carry out with such data within each social network is the one that the social network allows to the corporate profiles.

Digital SEO may inform its followers, when the law does not prohibit it, by any means that the social network allows, about our activities, services and offers. We may also provide personalized customer service. In no case will Digital SEO extract data from social networks, unless the user's specific and express consent to do so is obtained (for example, for the implementation of a contest).

You may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated in our Privacy Policy.

We remind you that you may object to the sending of commercial communications by any means and at any time, by sending an e-mail to the address indicated above. The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided. The publication of contents that are:

Allegedly illegal by national, community or international regulations.
That violate the fundamental rights of individuals, lack of courtesy in the network, disturb or may generate negative opinions in our users or third parties.
In general, any content that Digital SEO considers inappropriate.

Digital SEO reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate. Communications sent through social networks will be incorporated into a file owned by Digital SEO. We may send you information of your interest.

Digital SEO is not responsible for the security measures applicable to social network platforms. If you want to know them, please consult the particular conditions of the network in question.

We recommend that you review your privacy settings of the corresponding social network. You can consult the privacy policies of the different social networks in the following links:

Google Privacy Policy (MyBusiness, Maps and Youtube)
Facebook Privacy Policy
Twitter Privacy Policy
Linkedin Privacy Policy
Instagram Privacy Policy
TikTok Privacy Policy
Pinterest Privacy Policy
WhatsApp Privacy Policy
Telegram Privacy Policy

INFORMATION ABOUT COOKIES

We use cookies on our Platform to improve your browsing experience, learn how you interact with us and, in some cases, to show you relevant advertising. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

The requirements of this Policy supplement, and do not replace, any other requirements existing under applicable data protection law, which shall prevail in any event.

PROTECTION OF HOSTED INFORMATION

Digital SEO is committed to protecting the information you provide us. To this end, we have adopted all the technical and organizational measures and all the necessary levels of protection to ensure the security in the processing of data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the data stored. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the current regulations.

For technical and service quality reasons, the website: Digitalseo.coop is hosted on the servers of the company Webempresa Europa S.L. you can consult its Legal Notice and Privacy Policy.

Digital SEO makes backup copies of the content hosted on its Webempresa Europa S.L. servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since such data may have been deleted and / or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents preserved in the backup copies made by Digital SEO, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Digital SEO.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

SEND CV

If you send us your CV through our website, we will use it to participate in the selection processes that we may have open. We will analyze your profile to select the best candidate for the vacant position.

This is the only official procedure to accept your resume. We will not accept resumes sent by other means.

If your information changes, please let us know in writing as soon as possible so that we can keep it up to date. We will keep your data for one year. After this time, we will securely delete it. Your data may be processed by our group companies for as long as your resume is retained.

You have the right to access, rectify, delete and oppose the processing of your data. You can also request the limitation of processing and portability of your data.

To exercise your rights, you can send us an e-mail to the address indicated in our Privacy Policy.

SUBSCRIPTION TO THE BLOG OR NEWSLETTER

We will retain your data for as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure pseudonymization of the data or complete destruction of the data.

We will not disclose your data to third parties, except as required by law.

PUBLICATION OF TESTIMONY, REVIEW OR OPINION

If you want to publish your opinion on our website, we will use your data to fulfill your request and publish it on the website. This will help other users to know your experience with our products or services.

Your testimonial will be published on our website. The only personal data that will be published will be your name. By publishing your opinion, you give us your express consent to its treatment.

The Google MyBusiness reviews that we insert on our website are not hosted on our server. Instead, they are displayed directly from Google Business. This means that Google is responsible for the management and processing of the data associated with these reviews.

For more information about the Google Business privacy policy, you can visit the following website:https://support.google.com/accounts/answer/3403513?hl=es&visit_id=638463078513445033-3909589637&p=privpol_endorse&rd=1. By placing a Google Business review on our website, you agree that Google may collect and use your data in accordance with its privacy policy.

ANTI-SPAM POLICY

Digital SEO has an anti-spam policy because it is committed to the protection of its users' data and to the fight against sending unsolicited commercial communications.

The data controller, Digital SEO, is against the sending of unsolicited commercial communications and any type of conduct known as "spam", and is committed to the fight against this type of abusive practices.

Digital SEO uses Google reCAPTCHA to protect your website from spam and automated abuse. Google reCAPTCHA is a tool that helps verify that users interacting with a website are real people and not bots.

The registration process should not be used to register e-mail addresses of third parties without the express consent of the persons concerned. Digital SEO.es implements as a countermeasure to these practices a double opt-in mailing list that requires explicit confirmation by the owner of the email account indicated as the subscription address, before receiving email communications.

In the event that a user still receives communications from this website without having registered, or without having given express consent to such registration, you can unsubscribe from the links provided in the communication itself or in our Privacy Policy.

In addition, the user can contact us through the contact form maintained on the website, both to communicate what happened and to request the immediate removal of their data from our system.

In summary, Digital SEO takes the protection of its users' data seriously and has an anti-spam policy to avoid sending unsolicited communications. If you receive an unsolicited communication from Digital SEO, you can unsubscribe from the links provided in the communication itself or in our Privacy Policy. You can also contact us through the contact form maintained on the website to communicate what happened and request immediate removal of your data from our system.

ROBINSON LIST AND PRIVACY

What is the Robinson List?

The Robinson List is an opt-out registry that allows users to register to avoid receiving unwanted commercial communications, such as phone calls, e-mails or text messages.

How does it work?

When a user registers on the Robinson List, his or her information is added to a centralized database. Marketers are obliged to consult this list and respect the communication preferences of registered users.

How can I join the Robinson List?

You can register on the Robinson List for free through its official website. Once registered, your information will be added to the list and marketers must honor your opt-out request.

How does it affect my relationship with DIGITAL SEO S.COOP.?

Digital SEO, we do not send advertising to unsolicited users. In accordance with the provisions of Article 23.4 LOPDGDD, whenever you are going to carry out advertising campaigns to recipients from whom you have not obtained consent in accordance with the provisions of Article 4.11 of Regulation (EU) 2016/679 for the sending of your advertising communications.

What to do if I keep receiving unwanted communications?

If you continue to receive unwanted commercial communications after registering on the Robinson List, you can report the breach to the Spanish Data Protection Agency (AEPD) for appropriate action.

At DIGITAL SEO S.COOP., we are committed to respecting the communication preferences of our users and to complying with current privacy regulations.

SECURE HTTPS BROWSING AND PROTECTED E-MAILS

At Digital SEO we are committed to the security of your data, that's why we use HTTPS on our website and in our emails.

HTTPS is a security protocol that uses SSL/TLS-based encryption to create a more appropriate encrypted channel for sensitive information traffic than the HTTP protocol. This ensures that sensitive information cannot be used by an attacker who has managed to intercept the data transfer of the connection, since all he will get is an encrypted data stream that is impossible to decrypt.

By using HTTPS, Digital SEO helps you protect your sensitive information and browse securely, even on public Wi-Fi networks. In addition to using HTTPS on our website, we also use it in our emails. This means that any sensitive information you send us via email, such as passwords or personal data, will be protected against theft or interception.

Benefits of using HTTPS and secure email:

Protects your sensitive information, such as passwords, credit card numbers and personal data.
Helps you surf securely, even on public Wi-Fi networks.
Helps you avoid identity theft and other forms of online fraud.
It gives you peace of mind knowing that your communications with Digital SEO are secure.

If you would like to learn more about HTTPS and secure email, you can visit the following web pages:https://www.aepd.es/prensa-y-comunicacion/blog/https-cifrado-en-la-web Digital SEO is committed to the security of your data. We invite you to browse our website with confidence and send us your emails with the peace of mind that your information will be protected.

COMMITMENT TO CONTINUOUS IMPROVEMENT

At DIGITAL SEO S.COOP. we understand that protecting the privacy and security of our users' personal data is an ongoing process that evolves along with emerging technologies and security threats. We are firmly committed to the continuous improvement of our security and data privacy practices.

We recognize that in today's digital world, security threats are dynamic and require constant vigilance and proactive adaptations. Therefore, we strive to:

Keeping up to date: We are always aware of the latest trends in information security and data privacy, adopting best practices and emerging technologies that strengthen the protection of our users' data.
Periodic evaluation and review: We conduct periodic assessments and reviews of our security policies and practices to identify areas for improvement. This includes reviewing our technical security measures, administrative procedures and personnel training.
Incorporating feedback: We value feedback from our users and security experts. This information is essential to our continuous improvement process, allowing us to adjust and strengthen our security and privacy practices.
Continuous training: Our team receives ongoing training on security and privacy best practices, ensuring that your handling of personal data is conducted with the highest level of competence and awareness.
Adapting to new legislation: We keep abreast of changes in data protection legislation and regulations globally, adapting our policies and practices to ensure full compliance. We are committed to transparency in all our operations and to protecting the privacy and security of the data you entrust to us. If you have any questions or suggestions about our security practices, please do not hesitate to contact us at info@digitalseo.coop.

CHANGES IN THE PRIVACY POLICY

Digital SEO may modify the Privacy Policy to adapt it to new legislation or jurisprudence. If we do so, we will notify you in various ways through the Platform, or even communicate it to your email address when the change in question is significant to your privacy.

In this way, you will be able to review the changes, evaluate them and, if necessary, oppose them or unsubscribe from any service or functionality.

LEGISLATION

Digital SEO is a Spanish company and, therefore, relations with its users are governed by Spanish law. For all purposes the relationship between Digital SEO with the Users of its telematic services, present in this Web, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, being competent for the resolution of all disputes arising from or related to its use the Courts and Tribunals of Murcia.

In case you have a dispute with Digital SEO, you can go to the courts of Murcia to resolve it.

Digital SEO is also committed to complying with the General Data Protection Regulation (GDPR) and the Law on Information Society Services and Electronic Commerce (LSSI). We continuously monitor developments in data protection to ensure that our policies, processes and procedures are relevant and adequate. We are committed to transparency, data protection and good data governance.

For more information about the RGPD and the LSSI, you can consult the following links: